On-line chat (Web) means you're having a one-on-one specialist, dealing with your questions, for up to 30 min. Any additional time will be invoiced separately, meaning you'll need to pay a little bit extra only if you didn't got all the information needed in the first 30 minutes. Prepare a list of questions for us and we will be glad to assist you. Our operators speak English, French, Spanish, Romanian, Ukranian and Russian. We are here to help! If you're not sure what Certificate/ Training is suitable for you, adquire this service and we will asist you before and during the process. You will need to pay only ONCE if you aquire any product or services from us! Important Note: there is not refund possible, once the service was purchased!